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Offices98 Palmer Rd, Milton Park, Harare, Zimbabwe
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What does
Quality do?

As Quality Insurance Company we strive to ensure we provide you with information about our products and services to better your experience with us. If you have more questions about our products and services, please do not hesitate ot contact us.
What is short term insurance?

• Short term insurance is insurance that provides financial coverage for a specific asset for a limited duration of time, usually less than one year. For example, a person may get a short-term property insurance policy that only covers their property for six months.

Difference between Third party insurance and Comprehensive insurance?

The biggest difference between comprehensive insurance and limited types of cover (such as fire, theft and third-party cover and third party only cover) is that these types only cover damage to other cars following an accident that uwas deemed your fault. Damages to your own car will therefore be for your own account. However, if you had comprehensive car insurance, damages to your own car will be covered as well.

What is an excess?

This is a pre-determined amount of the claim that would be borne by the insured. So, when a claim arises, the insured would pay up this deductible amount from his pocket and the balance would be taken care of by the insurance company.

Can l change details in the policy?

Changes like that of an address or modifications to the vehicle or its use will be done by an Endorsement by the insurance company. All you need to do is submit a letter to the insurer with proof of the changes. Some endorsements may require you to pay an additional premium.

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Through years of experience, we have tailor made our insurance to suit our customers' needs.
Which documents are required when lodging a motor insurance claim?

a) Third party claim

Insured

  • Completed motor claim form
  • Conclusive police report form
  • Drivers license of the driver driving at the time of accident

Third party

  • Confirmation letter of insurance
  • Conclusive police report
  • Driver’s license of the driver driving at the time of accident
  • Three quotations from panel beaters registered with Motor industry association of Zimbabwe

b) Comprehensive claim

  • Completed motor claim form
  • Conclusive police report
  • Driver’s license of the driver driving at the time of accident
  • Three quotations from panel beaters registered with Motor industry association of Zimbabwe
Is there cover if someone else was driving my car?

Yes, if the person has a valid driver’s license

What is not covered by comprehensive cover?
  • Depreciation
  • Wear and tear of the vehicle
  • Electrical or Mechanical breakdown
  • Damage caused to the vehicle by a person driving without a valid license
  • Damage caused due to drunk driving
  • Damage caused due to driving under the influence of drugs
  • Damage to tyres and tubes.
  • Loss / damage to the car caused by war, mutiny or nuclear risk
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Quality Insurance Company

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